ocr: All columns display a total mumber of calls and total time required 33 FULEAK 3 I* to complete the calls, less travel time. For example, if Jack calls in to say that he can't make his next call, Those calls that are in- the dispatcher can switch the call Progress are highlighted and to another technician by first prececed by a ">". moving the cursor to the call... The dispatcher can easily assign Pressing the F6 key... the unassigned calls to tech- micians and rearrange calls to accommodate a technician's schedule for the day by simply .and entering the panel mumber pressing the F6 key. in whi ...
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